General Information

Impact on Human Health and the Environment

When considering the methods we use for pest control, we always consider their impact on human health and our environment including the health and safety of our pets.

Where pesticide use is required for elimination and control of pests, we always use products that are least toxic to humans, non-target species of animals and the environment whilst remaining effective in control of the target pest.

Our Experts are fully trained in pest biology, pest management and chemical application.

Our Integrated Pest Management approach ensures that all avenues of pest control and management are explored not only application of pesticide.

On-Going Training and Certification

Drop Dead Pest Control is committed to on-going accreditation and training of our all Experts in all aspects of pest control which means we are better educated on all the available options with new products, new technologies and new techniques to deliver better pest management to our clients.


Once your service has been completed, we will provide a Tax Invoice. Payment is required for the service rendered on the day at the time of treatment. Payment can be made by credit card, debit card, cheque or cash. We do not issue credit accounts.

Wet Weather

If it is raining at your scheduled appointment time or looks like it will rain soon after, we will contact you to reschedule your appointment. We do not carry out external General Pest Treatments if it looks like the pesticide will not have a chance to dry successfully. It is possible for some services to be carried out regardless of a light shower as it will have no effect on the end service.

Sensitive Sites & External Pesticide Applications

If your home or premises is adjoining what is classified as a “Sensitive Site”, this is a school, day care centre, kindergarten, pre-school, church or community centre, it is a requirement by law for us to advise the neighbouring property that we will be carrying out an external pesticide spray treatment at least 5 working days in advance of the treatment date.

We would appreciate if you could advise us if your boundary fence adjoins one of these types of properties so we can take the necessary steps to inform the occupants and fulfil our legal obligations.

Preparation for a Service

Our friendly staff will advise you if any preparation is required before your service can be completed. This information is also available on our Service pages on this website.

We would appreciate if you could advise us if your boundary fence adjoins one of these types of properties so we can take the necessary steps to inform the occupants and fulfil our legal obligations.

Discount for Combined Services

We offer a discount on our services if more than one service is required at a scheduled appointment time. It makes sense to combine services as we only need to make one visit to the property. By booking combined services, it saves you time and money – and that makes sense!

Reminder Service

We offer an annual reminder service for our clients so you know when your annual pest control treatment or termite inspection is due.

Quality Products

We only use the best quality and safest products available on the market to ensure you are receiving the very best we can offer. The products we use have no odour, do not stain and are safe for use around people and pets.

Industry Membership

We are proud members of the Australian Environmental Pest Management Association – AEPMA. We abide by their strict Code of Ethics (link) and attend training and conferences regularly to further educate ourselves on all aspects of our industry.

Business Opportunities

If you believe you have what it takes to be a Drop Dead Pest Control Expert in the local area you live in, please contact our Head Office to discuss a possible business opportunity.

Australian Standards for Pest Control

All our services and treatments are performed to Australian Standards for Pest Control – namely AS3660 and AS4349.

Licenses and Insurances

All Drop Dead Pest Control Experts have current Pest Control Licenses that are issued by WorkCover including Public Liability Insurance, Professional Indemnity, Environmental Impairment and Workers Compensation Insurance.

Peace of Mind

All Drop Dead Pest Control Experts have current Police Checks and will arrive in a sign written company vehicle wearing a professional Drop Dead Pest Control Uniform with their name and present you with their business card. We are friendly and professional and will respect you and your home and not leave a mess.