SERVICES

SERVICES

We offer the following services for Residential & Commercial Clients

General Pest Services

  • PESTS TREATED

    Webbing Spiders

    Cockroaches (excluding german cockroaches)

    Silverfish 

    Wasp nests


    PREPARING FOR YOUR SERVICE


    We will need to access all internal floor skirting board areas (within reason) to be able to apply a light pesticide spray along these areas to provide a treated zone for any ground crawling pests to cross over, groom themselves and die. 


    Please move any items away from the skirting boards at least 10cm to allow our Inspector access to treat these areas effectively. Areas that cannot be treated will be a limitation on the warranty.


    Please secure pets inside or in the garage, as advised by our staff on booking. In the case of external fish ponds and bird aviaries, we request you cover these with a tarpaulin prior to our visit. Pet droppings externally must be picked up and disposed of please as our spray hose will be moving along the ground in your yard.


    Please remove any washing from external clothes lines and bring inside any external items that you do not wish to have sprayed.


    Please close all external windows and doors.


    Please store away all food items in the refrigerator or cupboards in the kitchen.


  • AREAS TREATED

    ALL INTERIOR SKIRTING AREAS OF ALL ROOMS IN THE HOME AND THE FOLLOWING AREAS


    Roof void

    Subfloor

    Garage

    External building perimeter

    Window frames

     Entry areas

     Downpipes

     Under-eave areas

     Sheds

     Pool areas

     Entertaining / BBQ areas

     Fences

     Washing line

     Garbage bins

     Children’s play equipment

     Retaining walls

     Garden areas and garden furniture

  • WHAT TO EXPECT AFTER YOUR SERVICE

    As stated above, it is often normal to see pests for a short period after your service. This is because the pesticide is designed to flush pests out of concealed areas before it takes effect. 

    The pest will ingest the residual pesticide through the grooming process and will die shortly after. If you have any concerns after your service and during the warranty period, please contact our office and we will ask the Inspector that completed your service to contact you with advice.


    If you experience an ant problem after your service, this indicates that you could possibly have an underlying nesting ant problem at your property that may need addressing. The General Pest Treatment pesticide, whilst it is wet, will kill general ants wandering around but if there are nests in wall cavities, subfloors, roof voids or other concealed areas, you will need a specific Nesting Ant Treatment. This is an additional service using completely different pesticides and baits depending on the severity, location and species of any present. They take these products back to their nests and eliminate the ant colony. If it is within 2 weeks of your General Pest Treatment, we will complete this service for a reduced price. After 2 weeks the full Nesting Ant Treatment cost will apply. If this happens after your service, please contact our office for advice.  

  • OTHER INFORMATION

    TIME REQUIRED & ACCESS

    The General Pest Treatment usually takes between 1-2 hours depending on the size of the home and property. We will require access to all internal and external areas of the home including the roof void, sub-floor, garage and any sheds you wish to be treated.


    PREPARATION

    We would appreciate if you can close all windows and doors, remove any washing from external clothes lines and provide access to all internal skirting board areas.


    WET WEATHER

    If it is raining or looks like it will rain at the time of your treatment or very soon after, we will need to reschedule the appointment. It is important that the products we use dry after treatment to ensure the treatment remains effective for the warranted period.


    PESTS NOT INCLUDED

    German cockroaches, nesting ants, bees, rodents, termites, fleas, birds and possums


    PAYMENT

    Payment is required on the day of service


    WARRANTY

    6 months

German Cockroaches

  • GERMAN COCKROACH SERVICE

    German Cockroaches can innocently be bought into a property and if left untreated, they can multiply rapidly and quickly become a health issue. Our German Cockroach Treatment is specifically designed to flush out and eradicate all living German Cockroaches. Unfortunately as no pesticides can penetrate the egg case, and there may be many eggs laid in concealed areas, a follow up treatment can often be required as thirty to forty baby cockroaches are contained in one egg case.


    • Ensure there is clear access to the areas to be treated.
    • Place all food items and food utensils away in cupboards or the refrigerator as applicable.
    • You do not need to clear out your cupboards

  • WHAT TO EXPECT AFTER YOUR SERVICE

    On the day of treatment we flush all the living German Cockroaches we can find out of their harbourage areas and kill them. A residual pesticide with an Insect Grown Regulator is left in place to keep working after we finish. When mopping your kitchen floor, please stay at least 10cm out from the skirting boards to ensure the residual pesticide is not disturbed for as long as possible.


    After your service you may still see German Cockroaches emerging from concealed areas. They will die shortly after coming into contact with the pesticide or you can spray any remaining ones directly with a can of pesticide spray.


    A German Cockroache egg contains 30-40 live baby cockroaches and as no pesticide can penetrate the egg casing, and there may be hundreds of eggs laid in concealed areas that we cannot access, these eggs will hatch over the next few weeks. If there is a severe infestation and there are quite a number of cockroaches that hatch, you will require another follow-up treatment to be completed. If this is conducted within 2 weeks of your initial treatment, we offer a discounted price. After 2 weeks the normal service price will apply. Please stay in contact with our office if you have any concerns.

  • OTHER INFORMATION

    AREAS  TREATED

    Once our technician has inspected the property and confirmed where the infestation is, that area will specifically be treated. Often this treatment is carried out in conjunction with a General Pest Treatment to ensure a residual barrier is protecting all other areas of the house


    PESTS INCLUDED

    German cockroaches


    WET WEATHER

    Wet weather has no effect on this treatment as this service is carried out inside of the home or business.


    PESTS NOT INCLUDED

    This treatment is for German Cockroaches only and does not include any other pest.


    PAYMENT

    Payment is required on the day of service


    WARRANTY

    Unfortunately no warranty can be offered for this treatment as it is difficult to assess how many eggs have been laid in concealed areas. If there is a heavy infestation a follow up treatment is often recommended within two weeks. This is offered at a reduce rate if carried out within two weeks.

Flea Treament

  • ABOUT OUR FLEA TREATMENT

    Our Flea Treatment is a comprehensive spray treatment to all accessible internal flooring areas of the home and external ground areas of the property adjacent to the building. We also treat any areas such as subfloors, where possible, and garages if that is where affected animals sleep. The products we use include a Residual Insect Growth Regulator to control any new fleas that hatch from any eggs laid in the home. It is important to have this product included in the treatment as the products currently available to treat fleas cannot penetrate the egg casing. This breaks the breeding cycle of the fleas and the problem is solved.


    • Please follow the specific Instructions for a successful treatment. It is important we work together with our clients to achieve an effective result.
    • Externally – Cut the grass around your home just before our treatment to allow for better penetration of the pesticide to the soil areas where fleas and eggs will exist.
    • Internally – Vacuum all carpets and rugs to remove as many live fleas and flea eggs as possible. Place the contents of the vacuum cleaner in a sealed plastic bag and place in your garbage bin.
    • Have any rugs professionally steam cleaned beforehand – we can then treat these on the day also.
    • Remove all items (within reason) from internal floors so we can apply a thorough treatment.
    • Wash pet bedding in hot water
    • Treat your pets with the appropriate Flea Treatment provided by your Vet.
    • Arrange to have you pets away from the property whilst the treatment is in progress. It is safe for them to return once the pesticide has dried internally and externally.
    • Post Treatment – Do not walk over treated areas until the pesticide has dried. Vacuum the floors every day for at least week to remove any dead fleas and eggs after the treatment.

  • WHAT TO EXPECT AFTER YOUR SERVICE

    Once we have treated all the internal and external areas and the pesticide has dried, it is fine to walk over the treated areas and pets can return to the yard. Please only spot mop your floors over the next few weeks to ensure the residual pesticide can do its job. The treatment kills live fleas on the day and the residual keeps working on any fleas hatching from any eggs laid in concealed areas. Sometimes a Flea Treatment can take up to six weeks to be successful depending on the number of eggs laid. It is for this reason that we request that you vacuum your floors every few days for as long as you can to remove any dead fleas or loose eggs and their casings. The contents of the vacuum cleaner should be placed in a sealed bag and placed in the garbage bin, not put back in your cupboard.


    Any remaining eggs will continue to hatch, move through the residual and die until they are all gone. If the infestation is quite severe, you may require an additional treatment or we may suggest you use a can pesticide spray if you are finding it difficult to live through the hatching process. Please ensure any pets such as dogs and cats are treated with the approved medication regularly as directed by your Vet and their bedding is also washed weekly.

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    The Flea Treatment usually takes between 1-2 hours depending on the size of the home and property. We will require access to all internal and external areas including the, subfloor, garage and garden area.


    PREPARATION AND AREAS TREATED 

    To ensure the treatment is effective, it is important that you prepare for the treatment. We provide a pre-treatment information sheet for you to follow before our technician arrives to ensure we can completed our treatment effectively. This sheet is available in the Information section of our website or you can click here. Areas treated are all internal flooring and external ground areas around the home, including accessible sublfoor areas and garages where pets may have visited.


    WET WEATHER

    Light rain at the time of treatment does not affect the Flea Treatment. As water is a carrier for the products we use, a little extra water enables the pesticide to be carried deeper into the soil. If the weather is hot and dry at the time of the treatment, we usually soak the ground with water before commencing our treatment to ensure it is effective.


    PESTS NOT INCLUDED

    This treatment includes Fleas, All other pests are not included in this treatment.


    PAYMENTS

    Payment is required on the day of service


    WARRANTY

    Unfortunately no warranty can be offered for this treatment. If there is a heavy infestation a second treatment may be required within two weeks. This is at an additional cost.

Get to know more about fleas

Ground Dwelling Spider Treatment

  • ABOUT OUR DWELLING SPIDER TREATMENT

    Our ground dwelling Spider Treatment is a thorough spray treatment to all external ground and garden areas around the home where ground dwelling spiders may be living. Ground dwelling spiders live in burrows beneath the soil, in gardens and under logs and rocks. The Spiders included in the treatment are Funnel Web Spiders, Wolf Spiders, Trapdoor Spiders and Mouse Spiders.

    • Ensure all external ground areas around your home are clear of items so an effective treatment can take place.
    • Cut the grass just before our service appointment.
    • Ensure pets are secured inside the premises.
    • Post Treatment – Do not walk over treated areas or return pets to the yard until the pesticide has dried.

  • WHAT TO EXPECT AFTER YOUR SERVICE

    This service is the best possible treatment for Ground Dwelling Spiders. Please note that it is impossible to lift every rock and log on your property to apply the treatment but our Inspector will give all the accessible ground areas a thorough spray to enable the pesticide to seep into the soil where Ground Dwelling Spiders live. After this service is completed please leave the treated areas undisturbed for 48 hours to enable the pesticide to have effect. Rain will not affect this service as the water will carry the pesticide deeper into the soil.

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    The Ground Dwelling Spider Treatment usually takes about 1 hour to complete depending on the size of the property. We will require access to all external areas around the home including any sheds you wish to be treated. Please unlock any gates.


    PREPARATION AND AREAS TREATED 

    We would appreciate if you can move any items outside that may interfere with our access to all ground areas around the home. This could involve kids toys, garden furniture and any general items stored outside. We would also appreciate if you could remove any washing from external clothes lines.


    WET WEATHER

    Ground area around the home

    Entertaining / BBQ areas

    Retaining walls

    Garden areas


    PESTS NOT INCLUDED

    Cockroaches, webbing spiders above ground level, nesting ants, bees, rodents, termites, fleas, birds and possums.


    PAYMENTS

    Payment is required on the day of service – we accept cash, eftpos, visa and mastercard.


    WARRANTY

    3 months provided the ground areas around the home are not disturbed.

    Please note that the Ground Dwelling Spider Treatment is the best possible pesticide application to eradicate these spiders. It is however impossible to lift every rock and log during treatment. We will certainly do our best to treat all possible areas where these spiders may live.

Get to know more about spiders

Termites

  • TERMITE INSPECTION

    We use a Thermal imaging camera, Termatrac Moisture meter and Borer scope that enable us to detect any items that may be of concern that are concealed by wall linings, floors, ceiling plaster etc, without the need for physical penetration and damage.  The items of concern that can be identified include termite damage, termite sub-nests, termite mud leads, presence of moisture, moisture damage and any other structural building issues.


    This involves a thorough inspection of all potential entry points, such as roof void and under the house, veranda, sills, joists, concrete blocks, cross-ventilation, landscaping, and any extensions attached to the house, fencing, trees and stumps around the house – up to a radius of 50 metres checking surrounding bushland and as well as inside the house including  high moisture areas such as the bathroom and laundry. We also inspect any physical barriers that were installed during the construction of the house, such as termite shields.


    We ask that, if possible, you be available for the inspection. It is good for you to be aware of what we are looking for and where we are looking for it. A thorough inspection will show you how to identify any potential risk.


    • We will require access to all areas of the building and property for inspection, including the garage, sheds, roof void and subfloor areas (if applicable) and any other storage areas.
    • Please unlock all external gates for easy access.
    • Remove any stored items against the external wall areas of the home where possible.
    • Ensure any stored items are moved away from internal walls for a thorough inspection.

  • TERMITE TREATMENT

    1. Depending on what is found, our pest control experts may suggest completing a full Termite Inspection on your home and property to find out exactly what is going on.


    2. Our Inspector will come to your home and investigate the area in question for you.


    3. Depending on the findings of the Termite Inspection, if there are live termites it may be necessary to start treating the termites as soon as possible so they don’t cause any further damage.


    4.Our Inspector will assess the construction of your home and the type of termites present and advise of the best possible treatment options available to eradicate the from the home and property.


    5. We will provide a proposal and quotation including information on the available options and once this is decided, we can then proceed with commencement of treatment

    TERMITE PREVENTION
  • TREATMENT OF ACTIVE TERMITES

    In the unfortunate event that termites are discovered in your home or on your property, once the eradication process has started this will involve appointments every 2 weeks until eradication is complete. Once the termites have been eliminated, it is our duty of care to recommend installation of an appropriate termite management system to provide on-going termite protection to the home. Other future termite colonies can use the highways already created under ground by the previous termites to gain straight entry to the home, so we will recommend protection of these entry points and the home as a whole.

  • TERMITICIDE TREATED SOIL ZONE INSTALLATION

    Once the treated soil zone or reticulation system is in place to protect the home against further or future termite attack, it is important to note that that any applicable warranty for the products installed will only be honoured as long as our recommendations are followed regarding regular Termite Inspections. Once payment is received on the day of installation, we will issue you with a Certification of Installation and place a Durable Notice in your meter box for future reference.

  • PRE-CONSTRUCTION TERMITE PREVENTATIVE INSTALLATION

    Once the pre construction termite prevention is installed and payment is received, we will issue you with a Certification of Installation. It is important to note that any applicable warranty for the products installed will only be honoured as long as our recommendations are followed regarding annual Termite Inspections.

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    Usually 2 hours is sufficient to complete a thorough Termite Inspection.

    We will require access to all areas of all buildings and the surrounding property for inspection 



    PREPARATION AND AREAS INSPECTED

    Our intention is to complete a thorough inspection of all areas of the building and property including:- Internal walls, skirting board areas, roof voids, subfloor, garage, storage areas, decking, , sheds, fencing, gardens, timber cubby houses, granny flats and retaining walls, as applicable.


    Clear access to all the above areas for inspection will give you the most thorough result. If items can be moved for inspection before our arrival so we have clear access, it would be appreciated.


    The inspection is a Visual Termite Inspection where we will inspect and test all areas inspected. It includes use of all our electronic equipment also, such as our moisture meter and Thermal Imaging Camera to check all internal walls and the use of the Termatrac termite detection unit if further inspection is required of any suspect areas found upon inspection.



    WET WEATHER

    If the weather is wet or is lightly raining, we will still be able to complete this inspection. If the rain is heavy, we usually give our clients the option of completing the internal area inspection including the subfloor, roof void and garage and arrange another date to return to complete the external area inspection. Or we can reschedule the inspection to another suitable time and date for you.



    PESTS NOT INCLUDED

    The inspection is to discover if subterranean termites are present or have been present on your property or in any of your buildings. All other pests other than termites are not inspected for at this service, however if our Inspector observes any other pest issues, they will advise you of this on the day.


    PAYMENT

    Is required on the day of service.



    WARRANTY

    No warranty can be offered on a Termite Inspection. Once the inspection is completed there is no guarantee that termites may enter the property after the day of our inspection. It is our Duty of Care to advise all property owners to have an annual Termite Inspection on their property. If termites have historically been found to be active on the property, we would suggest a 6 monthly Termite Inspection be completed, especially if there is no current Termite Management System in place to protect the building against future termite ingress.


    WHAT IF LIVE TERMITES ARE FOUND OR TERMITE DAMAGE?

    Don't panic and dont disturb them!

    If live termites are currently active or we have located previous termite activity or damage we will advise you straight away and explain the next steps we recommend you take. 

    We will provide a proposal and quotation for eradication of the termites and recommend the best possible termite protection options for your property moving forward, depending on the construction of your home, the location and severity of activity and what will fit your financial means best.


Nesting Ant Treatment

  • ABOUT OUR NESTING ANT TREATMENT

    Our Ant Treatment, starts with a comprehensive inspection of your property. This enables our technician to identify any ant nesting areas, entry points into the home and the ant species present. Treatment involves using a number of products that are targeted at eradicating the particular species present. Different species have particular diets, some prefer sugar and others prefer protein or oils. Our treatments are safe and environmentally friendly so there is no need to leave your home while we are treating for ants. 


    All species of ants are included in this treatment.


    • Ensure there is clear access to the areas to be treated where ants are a problem
    • Remove all stored items against the external areas of your home (where possible)

  • WHAT TO EXPECT AFTER THE SERVICE

    After a Nesting Ant Treatment is completed, a residual pesticide is left in place for the ants to take back to their nests and eliminate them. This usually takes about a week or so depending on the size of the infestation, to take full effect. If you are still experiencing an ant issue after 2 weeks, there may be additional nests that have not come into contact with our product. Please contact our office for advice if they continue to be a problem as we will need to come back and do further investigations and treatment (dependant on the warranty our Inspector has issued).

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    Depending on the size of your home and property and the extent of the infestation present, the Ant Treatment usually takes between 1-2 hours to treat.We will require access to all internal and external areas of your home including the subfloor, roof void, garage and garden areas.

    PREPARATION AND AREAS TREATED 

    It is best if any stored items are moved away from the affected areas of the home, internally and externally.The full external perimeter of your home and affected areas are treated


    WET WEATHER

    If it is raining, looks like it will rain at the time of your treatment or very soon after, we will need to reschedule the appointment.  It is important that the products we apply dry after treatment to ensure the treatment remains effective for the warranty period.


    PESTS NOT INCLUDED

    This treatment is specifically for ants, no other pests are included in this treatment.


    PAYMENTS

    Payment is required on the day of service – we accept cash, eftpos, visa and mastercard.


    WARRANTY

    3 months

Get to know more about ants

Wasp & Bee Removal

  • ABOUT OUR BEE AND WASP REMOVAL

    WASP TREATMENT SERVICE

    • Ensure there is clear access to the areas to be treated where wasps and their nests are present.

    BEE REMOVAL

    • If possible we will have a Bee Keeper visit the property to assess the situation and see if he can save the bees. If the cannot be saved and we need to proceed with treatment, we will require clear access to the areas where bees are active at the property.
  • WHAT TO EXPECT AFTER YOUR SERVICE

    Where possible our Inspector will remove paper wasp nests once treated. On some occasions, depending on the location of the nest, it may not be possible to physically access the area safely to remove the nest after treatment. If this is the case, please do not be concerned as paper wasps out foraging will return to the treated nests and die once they come into contact with the residual pesticide.


    BEE REMOVAL 

    In the unfortunate case where problem bees have not been able to be saved after assessment by our Beekkeeper or Inspector, they will need to be treated. Bees that have entered weepholes in wall cavities or roof voids and have set up hives, unfortunately will have to be treated to stop further damage to the property and risk to people that may suffer from anaphalaxis. Once they have been treated, removal of any hives, honeycomb or repairs are the responsibility of the property owner. 

  • OTHER INFORMATION

    TBA

Get to know more about wasps and bees

Bird Removal & Proofing

  • ABOUT OUR BIRD REMOVAL AND PROOFING SERVICE

    Bird removal and proofing is a specialized service using appropriate physical materials such as wire mesh, spiking or netting and installing these to areas of a building where birds are entering, nesting or causing health and hygiene issues. Birds carry lice and mites and their feces spread diseases and cause major health issues. This type of work requires specialized training, licenses and equipment and often involves removing live birds, eggs and nesting materials and treating the affected areas for bird lice and mites.


    • Ensure clear access is available to the areas where birds are nesting.
    • Ensure clear access is available internally to the roof void entry area

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    Once we have visited the site and assessed the situation, our technician will advise on the approximate time required to complete the work. Having clear access to the area is paramount as often ladders or other height gaining equipment is required to safely access the area.


    PREPARATION AND AREAS TREATED 

    Any stored items, parked vehicles or any other objects that may restrict access to the work area should be removed.Affected areas of roofs, eaves, window sills, air conditioning units or any other areas where access is physically possible


    WET WEATHER

    If it is raining or looks like it will rain at the time of your installation, we will need to reschedule the appointment. Work Place Health and Safety requires a risk assessment to be completed before the commencement of the job as we are often working at heights. Wet weather prevents us from completing this work as it is just too dangerous to proceed.


    PESTS NOT INCLUDED

    This service only involves birds, no other pests are included in this service. Treated are All problem birds such as Indian Minors, starlings and pigeons.


    PAYMENTS

    Payment  is required on the day of service


    WARRANTY

    12 month on proofing materials installed in the affected 

Get to know more about birds

Rodent Treatment

  • ABOUT OUR RODENT TREATMENT SERVICE

    Rats and mice are not only unhygienic and carry disease but can also cause great damage to a property. Our rodent service includes a complete inspection of the property to locate any evidence of rodent activity. Once our technician has assessed the level of rodent pressure at the property and what areas can possibly be proofed, they will make a recommendation on what is required to eradicate the problem.


    Pests that are treated are rats and mice.


    • Ensure there is clear access to the areas of the home and garage where there is access to the ceiling roof void and sublfloor areas
  • WHAT TO EXPECT AFTER YOUR SERVICE

    On the day the service is completed, our Inspector carries out a thorough inspection of your property locating any evidence and possible entry points that give them an indication of where the issues are and what the possible rodent pressure may be (how many are around) at your property.


    Based on the above information, our Inspector has estimated the correct number of rodent baits to be installed and has placed them in strategic and safe positions around our home and yard to deal with any rodents entering. These baits are usually secured in the roof void or subfloor or in lockable tamper proof rodent stations around the external perimeter of your yard.


    Once rodent bait is installed, you may hear some or see activity on the baits over the next day or two. Things generally settle down after that and all being well, enough bait has been installed to deal with the issue and some bait will be left to deal with any more that come along. Once activity has ceased, it is now time to fill or proof any gaps in walls, floors, etc as directed by our Inspector at the time of inspection. Also any trees overhanging or near the building providing a bridge for rodents to the building should be trimmed away.

    If you have received a rodent bait box key and feel comfortable doing so, you can check the baits installed in the boxes and any baits placed in roof voids and roof void and subfloor. If it is within 2 weeks after your initial rodent inspection and you require more baits (due to all the baits being consumed or noises continuing) we are happy to waive another call out fee and install any additional baits required at a small cost for the baits only. If it is more than 2 weeks, a call out fee will be charged along with any additional bait required. Please contact our office to arrange another appointment.


    We cannot offer a warranty on rodent services because it is impossible to know the population of rodents we are dealing with and how much bait they are going to eat. Our Inspector will make a judgement on the day and they will install, with your permission, what they believe reasonable.


    If you notice a very bad smell coming from a particular area, unfortunately on the odd occasion a rodent will die inside the building. If this is the case and you are unable to locate it and remove it, we are happy to provide this service to you for a call out fee. We also have Odour Bags to purchase if the rodent has died in an internal wall cavity and cannot be located or removed.

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    Usually 1 hour is sufficient for inspection and installation


    PREPARATION AND AREAS TREATED 

    No preparation required. Usually the area where rodent activity is present. Rodent bait is safely installed in the roof void or subfloor areas or internally in tamper proof rodent stations. Where possible rodent proofing material is installed in possible entry points.


    WET WEATHER

    No effect on this service


    PESTS NOT INCLUDED

    All other pests are not included, other than rats and mice


    PAYMENTS

    Is required on the day of service


    WARRANTY

    No warranty is offered however if extra bait is required to solve the problem within two weeks, we only charge for the extra bait required

Get to know more about rodents

Possum Removal

  • ABOUT OUR POSSUM REMOVAL SERVICE

    Possums are cute but not when they are living in your roof, making a mess and keeping you up at night. Our service involves inspection of the area involved, proofing where possible, setting and monitoring of a possum cage, removal of the possum from the area and release into the wild. Possums are a protected species and it is necessary to have a license to capture them.


    Ring Tail Possum and Brush tail Possum species are treated.


    • Ensure clear access is available to the areas where possums are present.
    • Ensure clear access is available internally to the roof void or area where possums are residing

  • WHAT TO EXPECT AFTER YOUR SERVICE

    Once any possums have been removed and the appropriate entry areas proofed, the problem will be solved. Unfortunately this does not mean that possums may not find other areas to try and gain entry to the structure. Whilst we are solving the problem for you, we address all physically accessible areas that may provide entry however sometimes we may recommend another trade such as a roofing expert to address any areas we cannot access. We offer a warranty on our proofing installations. If there are any issues, please contact our office

  • OTHER INFORMATION

    TIME REQUIRED AND ACCESS

    The initial visit will involve a thorough inspection of the areas involved and location of any possible entry points that will need proofing.  We will require clear access to the roof void area. Any possible entry points will be proofed where possible and a possum cage will be set with an apple inside the cage. This could take 1-1.5 hours depending on what is involved. Large areas to be proofed where possible, will incur an additional charge and take extra time. Some proofing jobs require a roofer to be engaged separately by the homeowner.


    PREPARATION AND AREAS TREATED 

    We would appreciate if you can move any items at the home that may interfere with our access to the roof void area. Once the entry points have been proofed, we will place a possum cage in the roof void area. This cage will need to be checked daily by either the homeowner if possible or our technician. We will require access to the internal area of your home to complete these inspections so you or your representative will need to be home. We will be treating the Roof voids of buildings.


    WET WEATHER

    If the weather is wet, we will do what we can internally. If it is raining and the work involves going on to the external roof we may deem the work to be too dangerous to complete at this time. In the event of this we will need to reschedule the appointment to another more suitable day.


    PESTS NOT INCLUDED

    Rodents, bees, termites and birds can also cause noises in the roof void area. Once our inspection is complete we will advise of what treatment is necessary depending on our findings and will address the situation accordingly to solve the problem for you.


    PAYMENTS

    Payment is required once the work is complete and the possum/s have been removed. We accept cash, eftpos, visa and mastercard


    WARRANTY

    12 months warranty is provided on all proofing work to the areas proofed at the time of service. Additional proofing to new areas of entry are not covered under our warranty. Additional possums caught will incur an extra charge per possum.

Preparing for your Service

FOR ALL SERVICE

Parking
We will need to safely park our vehicle as close as possible to your business to enable our Inspectors to access equipment and products from the vehicle as quick as possible. Please advise on booking of the best parking arrangements to suit your business property. Sometimes we may need to park in a Parking Station to access your business, especially if it is in the city. If this is the case, please be aware that the cost of parking will be added to your invoice for payment.

Access
We will require you to be present at the time of service to provide access to all the relevant areas of your property to be inspected or treated. Please unlock any external gates and move any items that may hinder the effectiveness of our inspection or treatment.

Allergies
Please advise our staff on booking your appointment if anyone present on the day of service suffers with any allergies. Also please inform our Inspector on the day. We can then advise accordingly for your health and safety.

Payment
Payment is required at the completion of your service on the day. We accept cash, credit card, debit card or cheque – made out to Drop Dead Pest Control. We do not issue credit accounts for direct deposit to our bank account unless a credit application has been submitted and approved by Drop Dead Pest Control.

Weather Concerns
If you are concerned about the weather on the day affecting your service, please contact our office. We do not spray pesticides externally to uncovered areas if it is raining (except in the case of a Flea Treatment) or there are extremely high winds. Our staff will advise on the options available on the day depending on the service you have arranged.

Warranty
We provide a thorough and effective service and offer a warranty on most services we perform, however there are a number of factors that can affect a warranty given on a service. Our Inspector will advise on the day if there are any factors which will affect your warranty. With some particular services, due to the biology and breeding nature of the pest, it is impossible to give a warranty and follow up service/s may be required to solve a problem. We will discuss this with you.

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